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the story is quite long but a year later and multiple broken promises I still don't have my order completed. They flat out lie! First it is difficult to even get them on the line and then they are pleasant but at the same time you are given a runaround and the same old...
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1.1
I didn't like
  • Customer service
#943083
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Belizo Furniture - Under New Management Belizo, I got my order in 5 DAYS! wow! 5 Stars!!!
Belizo Furniture - Under New Management Belizo, I got my order in 5 DAYS! wow! 5 Stars!!!
Belizo Furniture - Under New Management Belizo, I got my order in 5 DAYS! wow! 5 Stars!!!
Hello, I bought two sectionals from Belizo, one two years ago and the other one 2 months ago. Their website & customer service have met high standards. They really have grown into a big company this past two years. This is more like a compliment to belizo, They are a...
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5.0
I liked
  • Website was amazing
  • Belizo modern
  • Delivery service
I didn't like
  • Reviews on pissed consumer are fake
#782503
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Belizo Furniture - Extermely disapointed!!!!!
I purchased almost 4k in patio lounge furniture and dinning set. With in 6 months the fabric started to fade REALLY bad. I was told to purchase the sunbrella covers of which I did and paid an additional $900 bucks just in covers. (still haven't received the covers I...
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Anonymous
Anonymous

Still have not resolved this issue and to make matters worse the covers I ordered over 4 months ago and have already paid for still have not come. I get the run around and now...

2.5
I didn't like
  • Waste of time and money buying this product
#729638
Reply to reviews

Short Review on April 08, 2016

Belizo Furniture
#825994
1.0
Details
Beware. First they say it will be 7 days then 3-4 weeks then another month. I had to threaten leagal action to get my money back and have my credit card company call. What ever you do don't pay by check or debit card.
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website
This is such a scam. The cushions are horrible. The quality is worse. Someone should investigate this company. The cushions are faded within a couple of months. When I called customer service they offered to replace the cushions for more than you spent on the...
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1.7
I liked
  • Delivery service
I didn't like
  • Waste of time and money buying this product
  • Quality
  • Customer service
#691161
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I am not sure how to get in touch with anyone here besides a "supervisor" named Frank. I have had a nightmare of an experience with this company, not getting what I ordered and then calling many times in order to try to facilitate an exchange. I have been hung up on...
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1.0
I liked
  • How quickly i got the furniture
I didn't like
  • Unresponsive customer service
  • Wrong thing deliverd
  • Dishonest flakey management
#689012
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Website clearly states "free shipping". After a firm promise to deliver the product by 4th of July, 2015 for our party, we received a phone call today (June 30th) telling us that they would not ship the product and would not honor anything. I had expressed how...
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Anonymous
Anonymous

Hello Man,we think we could help you.Skype:jack.guan4Email: patiofurniturejack@gmail.comAny question from you are welcome!Have a wonderful day!

1.0
#658948
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This company is unbelievable!!!! They process your credit card promise delivery and it never comes. DON'T WASTE YOUR TIME OR MONEY!!! When contacting them they make up excuses and never come through and only after calling and emailing do you get a response. I...
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2.5
I didn't like
  • Very bad
#652365
Reply to reviews
Products ordered and paid for. Constant delay tactics, guaranteed shipping dates constantly delayed. 2 1/2 months later company cancelled order. On March 30th I ordered outdoor patio furniture online from Luxxella with a delivery window of 4-6 weeks. After almost 7...
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Anonymous
Anonymous

I placed an order on 8/25/15. Charged my card same day $2,040. Have had different reps tell me different ship dates which none have occurred. Cannot reach anyone in the compan...

#647859
Reply to reviews
After reading all of the reviews (Good and Bad), I am happy to state that I will be spending my $1,000 plus money some place else. Not only will I go elsewhere, but I will make sure if anyone is interested in new patio sets to make sure they look at the reviews. I have...
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#636014
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I purchase about 1.5 years ago. Yes, it was a horrible experience. They took forever and about 5 weeks to get my furniture. I later purchased their winter cover which again weeks went by without receiving any merchandise. Yes, they charge you immediately. I...
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#601848
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