I ordered about $6,000 worth of deck furniture from Belizo. I was told it would be at my home within four weeks.
After that time had passed I called to check on the shipping status. On Monday they said it would ship that day. I called on Tuesday and they said the shipping company didn't show up to pick up the furniture on Monday but that it would ship out that day. On Wed I called and they said it didn't ship due to weather but they assured me it would go out Wed.
On Thursday I called ad was told it didn't ship and they didn't know why and it was scheduled to ship on Friday. I called AGAIN on Friday and was told it wasn't goint to ship until Monday. I explained the runaround I was getting and the customer service agent "double checked" the status and said it was a typo and that it would ship that day. Here we are again on Monday and still not shipped.
I have been told multiple time that someone names James was going to call but I have never recieved a phone call and everytime I ask for him he is never in. I am at the point of canceling this order and filing a complaint with the BBB.
I have read some reviews with people that are satisfied, unfortunatly I'm not one of them.