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I ordered about $6,000 worth of deck furniture from Belizo.I was told it would be at my home within four weeks.

After that time had passed I called to check on the shipping status. On Monday they said it would ship that day. I called on Tuesday and they said the shipping company didn't show up to pick up the furniture on Monday but that it would ship out that day. On Wed I called and they said it didn't ship due to weather but they assured me it would go out Wed.

On Thursday I called ad was told it didn't ship and they didn't know why and it was scheduled to ship on Friday. I called AGAIN on Friday and was told it wasn't goint to ship until Monday. I explained the runaround I was getting and the customer service agent "double checked" the status and said it was a typo and that it would ship that day. Here we are again on Monday and still not shipped.

I have been told multiple time that someone names James was going to call but I have never recieved a phone call and everytime I ask for him he is never in. I am at the point of canceling this order and filing a complaint with the BBB.

I have read some reviews with people that are satisfied, unfortunatly I'm not one of them.

JS

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Anonymous
#582122

Ebay has dropped them. I asked them why but they did not respond

Anonymous
#502584

I have been waiting for my order for more than 6 weeks now and have not had any response from customer service despite calling and emailing several times. Thinking about calling my credit card to cancel the charge.

Anonymous
#500163

Same story as others.Google check out is no longer doing business with them.

Very bad company.Hopefully eBay will drop them too.

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